Privacy Policy

Last updated: February 2025

1. Introduction

GBA Solutions ("we", "our", or "us") operates KlubHub (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

When you register for KlubHub, we collect:

  • Name and email address
  • Club/organization name and details
  • Profile information you choose to provide

2.2 Usage Information

We automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location
  • Usage patterns and feature interactions

2.3 Payment Information

Payment processing is handled by Stripe. We do not store your full credit card details. For club payment collection, payment data flows through Stripe Connect directly to your club's connected Stripe account.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send administrative notifications (service updates, security alerts)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve user experience

4. Information Sharing

We do not sell your personal information. We may share information:

  • With your club: Club administrators can see member information within their club.
  • With service providers: Third parties who assist us in operating the Service (e.g., hosting, analytics).
  • For legal compliance: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure cloud infrastructure (Firebase/Google Cloud Platform)
  • Regular security audits and updates
  • Access controls and authentication requirements

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for data processing

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We use analytics to understand how the Service is used. You can control cookie preferences through your browser settings.

9. Push Notifications

If you enable push notifications, we use Firebase Cloud Messaging to deliver them. You can disable notifications through your device settings or within the app at any time.

10. Children's Privacy

KlubHub is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

GBA Solutions
Naas, Co. Kildare, Ireland
Email: hello@klubhub.app